Fnb merchant service
<p>Since fnb updated their merchant service ive just had problems with it... money takes 5 days to bank.....if i phone the callcentre it doesnt even ring and ive got 3 different nrs. this is the second month my debid orders are returning because the machine doesnt bank. they promised a refund but i never received one. i write emails and and im just ignored. ive had enough now and will soon be moving my merchant machine and possibly all my bank accounts</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)