1 reviews | Active since Jun 2012
Fnb mechant card machine a Nightmare
<p>We run a small but busy toyshop and every single day we have issue's with this machine. We have had technician out blaming sim cards etc..We have had mtn,vodacom and now cell c and yet still no luck. Its near impossible to get hold of someone as half numbers dont work the others cant help. So here i am. Unless we can be offered a better model machine as this is useless and we loosing money,We will be taking our business elsewhere. I truely hope this can be sorted asap</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Thank you for your response. Its hard enough being small business now days.I could show you the failed slips for today alone.It leaves bad taste in customers mouths and could affect return business. Your assistance in this matter will be appreciated if sorted
Thank you for your response. Its hard enough being small business now days.I could show you the failed slips for today alone.It leaves bad taste in customers mouths and could affect return business. Your assistance in this matter will be appreciated if sorted