1 reviews | Active since Jan 2011
FNB may already have enough clients, not very interested in my application
Does FNB have enough clients now? They are not very interested in my application? I app**** for a credit card online. I received and SMS to say someone will contact me. I waited a week. I phoned THEM. They guy said someone was supposed to phone me. He did a credit check and phoned me back to indicate that all was in place and it was approved. He said that he will come back to me shortly. Its now 3 days later. I suspect I will have to apply to another bank if I dont hear from them within a day.
Good day Yvette,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Good day Yvette,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)