1 reviews | Active since Mar 2017

05 Apr 2017, 19:02

Fnb Marketing Division

<p>I recieved a call from Kaylen Joshua from the FNB Marketing Division regarding my fnb overdraft, I did say I would like to close my overdraft, he was so rude to me, saying he will mark it on the system my overdraft will be closed, speaking over me while im talking, is this an fnb consultant, such rude behavior. I dont want any marketing calls from FNB</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Apr 2017, 08:25
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

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Tel number: *** (option one)