FNB Mangaung Bloemfontein

Somebody please tell me how is it possible that a bank can turn a client away on the bases of being short staffed. FNB Kenworth, Mangaung, Bloemfontein just turned me away because they have "one" consultant today, and they will still have only "one" consultant tomorrow also, therefore I will not be able to get assistance to open a business account. First of all in Lord's name, how do you provide a service that you do not have capacity to deliver? I thought I have heard the worst.

My business have an outstanding invoice which has to be paid today, therefore I cannot wait for the Tuesday this person is telling me about.