FNB Malmesbury. Worst customer service ever.

FNB Malmesbury:

Absolutely disgusted at the poor or rather no service experienced at this branch. So I went in to collect a new card which normally takes a few minutes in peak time but I went there on a Tuesday afternoon at 13:30 hoping to be out of there after a few minutes but boy was I mistaken! The four people ahead of me were waiting for more then 30 minutes. There was just one consultant and a very useless teller sitting and playing with her fingers.

When I asked how long it takes to collect a card I was told I have to wait for the consultant. The lack of professionalism and uselessness was astounding.

Needless to say I wont be collecting that card ever, they can stick it where the sun don't shine. I've been with FNB for a long time but I will drop them in a minute if this is the kind of service they are offering.

I tried logging a complaint with the call center afterward, but OMFW that was ten time worse.

FNB Malmesbury, you are absolutely ***.