DR
David R

1 reviews | Active since Jun 2017

06 Jun 2017, 11:18

FNB making Unauthorized charges

<p>FNB is taking unauthorized debit off my account and when I try to report this they cant help me.</p> <p>I have called them 6 times they either put the phone down on me or just transfer mw to another department who says they cannot help. For the love of God you are the ones who is taking my money but you cant fix it. This is theft I never agreed to these charges.</p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Jun 2017, 13:55
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option 1)