FNB: making sure you get ****** twice - once from ********s, once from them

Banking with FNB, when you are ******, they make sure they take the opportunity to rob you a second time.

In a nutshell, someone stole money from my account 3 weeks ago. It was a sequence of *****ulent activities taking place minutes apart @ the same "Tekkie Town" in Cresta till the money in my account was finished. The app reported is as suspicious activity and asked if I want to report it as *****, I tird to say yes but the app kept giving error messages saying it can't process the request. I was then forced to block the card so it goes on record that money was taken from my account.

Funny thing is that I have not been in the country from the beginning of the year, the card is with me and I have never bought @ Tekkie Town or visited Cresta in years. My phone with the OTP function is with me, so this had to be an inside job.

So after chasing and chasing and getting no joy, I eventually get a letter today stating that they offering a gesture of goodwill & offer me 75% of my money back, but wait there's a few clauses, first it will take another 3 weeks and best part, I cannot disclose this information to the public.

I will not be ****** twice, I will not accept losing money over your incompetence and I will not keep quiet about it. The country must know how ***** you are and rethink banking with you. Who wants their hard earned money ******, they having to chase behind the bank for answers then get low balled and say you prepared to "help" me out with 75% of the money you lost.

I am taking this to the Ombudsman and will contact media houses, I will go to the end of the earth for you to feel my wrath. It may not be alot of money to you, but it is my money and every cent counts.

You should be ashamed to call yourself a financial institution.. you have become a Mickey Mouse business. Joining the thievery not stopping it. Shame on you for thinking your customers are going to lay down and take this abuse. WE WILL NOT