1 reviews | Active since Mar 2012
FNB making small business impossible, take 2.
I have been struggling with FNB to open a business account with them. Even though I already have a personal and business account with them, they do not seem to listen. <br> <br> I had problems with my proof of address, so I spoke to them and jumped through some steps to facilitate their needs (note their needs, they have not come to the party yet). Once I did everything they asked, they still came with the same problem and would not help, so I complained on HelloPeter last week (***), they then followed up and said that they everything was sorted and I filled in some more documents and returned them to FNB just to be sent back to square one and being told that they can't help me, agiain. So now I have to start from the beginning and speak to countless people to explain he situation ,again.<br> <br> Sort it out FNB, it's been 6 weeks of your **** now and it is not that hard. Just asign one person to facilitate ME, instead of making me explain the situation to a different person every single time.
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
