FNB makes you pay more than you bargain for

So, from one problem to the next. First you had your double deductions done with those who used the virtual cards (with a 3 day issue, cant your guys code?), now you allow blocked debit orders to be processed, even though a fee was paid to stop this two months ago, the same issue happened last month, you need to call into the useless call-center and let a agent charge you a fee for something that should have been blocked. So what now FNB, you want me to pay again for a service that was paid for but you fail to adhere to your own terms with me as a client and expect me to pay a monthly fee? Nah, you will refund me 2 months banking fees + these reversal fees, otherwise ill say Cheers, you are becoming like the government, want money but dont produce.