FNB makes me sic****

FNB - How can we help you? Dear FNB, you can't help me! What a pathetic excuse of a bank! Frustrated, angry, disappointed... I don't have words!! It's seems ********** transactions and unauthorized debit orders is a thing at FNB. Today there was R8000 ****** from my account due to a ***** transaction. Within 3 seconds they tried to take more money account of my account, of which FNB only notified me of the second attempt, after the R8000 was already taken from my account. I was holding the line for almost 15 min with no answer from the ***** department. Then received a call from FNB for confirmation to cancel my card. The lady that assisted me telepathically was extremely rude. Can't provide any answers to my questions, no surety that I will get my money back. However experienced 2 previous unauthorized debit orders from my account. FNB your security on your system is up to ****!!! Cannot understand how this is so easy for people to just take money from someone's account. Never before did this happend to me when I were banking with previous banks. You are DEFINITELY losing my business!!! Teach your employees some client services s****s, because they obviously don't think this is a big deal... Well done FNB! I will most definitely not recommended this bank to ANYONE!