FNB MAKES EMPTY PROMISES

Good day,<br> <br> My e-mails are being ignored - please may I have the number of one of your Line manager<br> <br> k<br> <br> From: [Email Removed] [Email Removed] <br> Sent: Friday, October 03, 2014 11:55 AM<br> To: [Email Removed]<br> Subject: FW: RE: RE: RE: A complaint has been forwarded to your area from the Care [URL Removed] reference number : 529061 [REF:***]<br> <br> Good day<br> Please be advised that i have sent a request to our product team to arrange for the application to go through to the couriers.<br> This will be sent to them by close of business today.<br> They will contact you within next week to arrange delivery of the device.<br> Please be advised that as per the call recording the device was offered to you free + R50 airtime for R30.00 over 24 months.<br> Meaning that the phone is free, however you pay for the airtime.<br> Regards<br> Shane <br> <br> Multi Skilled Consultant <br> FNB Smart Device Queries <br> <br> \Kindly comment on the level of service you have received from me as we value your feedback."<br> <br> <br> """