DB
Donavan B

1 reviews | Active since Aug 2018

22 May 2019, 18:49

FNB make own laws

I have a FNB credit card which I did use. I transfered funds back into credit card so that I do not get charged. A day after I transferred funds I saw a deduction on my FNB account when I contacted them, their consultants told me I have to pay 5 days before deduction date. When I asked for this in writing they could not provide it neither is it in their TnC. How can they call themselves financial service provider. That is downright *****

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 May 2019, 10:51
Official
 Good Day, 
 We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback. 
Kind Regards, Hello Peter Complaints Team ***