1 reviews | Active since Oct 2021
FNB Mafikeng branch *****
FNB staff are a bunch of ***** from the branch manager all the way to their call centre agents and that's if you get through.
After realising the mistake I had made when deposit cash,I quickly and immediately got hold of a staff member who told me to come at 8:30 for assistance.While waiting still at the branch I contacted the call centre were I was told that my issue would be resolved. Come 8:30,the manager Tshepi Khutsoane (if I recall her name correctly of ,which the 1st time was not even wearing a name tag),comes to me with an attitude and tells me that the call centre agent was telling me in a nice way that I lost my money for good and there is nothing the bank can do to refund me. Please let me know if you hire *****,and why were they sending me from pillar to post in the first place?
