1 reviews | Active since Jun 2020
FNB made my life a living hell
20 March 2018 I went to Homenet to apply for a bond, after filling up all the documentation, I received a call from Izan to come see him in his office, on the 22 nd March 2018, where I was told that I had a judgement on my name, and none of the banks would approve because of the judgement. I went to FNB the same day, where I was transferred to legal department, where I spoke to Busisiwe Lebese from Credit card Department, later on I was transferred to Discovery Credit Card Dept; where spoke to Busi Yenza, I told them that I do not owe them and they deducted money which amounted to R12 486, 85; who further transferred me to Sidwell and promisrd to sort out my name so that I can be cleared. In Jan 2019 I tried purchasing my car I was told that I'm still on judgement, I ended up buying the car in cash. In June 2019, I app**** for a contract phone I was told my name is still on judgement. I tried again to apply for a home loan the same judgement on my name. I went to lawyer who app**** a credit report on my behalf, but still my name was on judgement. He asked me to go and get my file from Hammond and Pole Attorneys when I got there I was told that they cannot find my file, they gave me *** to call where I spoke to Wesley on the 7th May 2020, and I gave Wesley my ID number. And he told me that my account was closed up a long time ago. A further requested me an email stating that my account was closed and I owed 0 amount. On the 11 May he sent me a letter stating that I do not owe anything, but when I tried to apply for a housing loan I was told that the bank should remove my name as it is their judgement. On the 12 May I went to FNB, where I was transferred to legal department again and I was referred to wrong departments till I spoke to Wesley, who told me that he will send a letter to credit bureau so that my name can be cleared and it would take 14 working days. And yet I was never cleared. On the 26 th May 2020 I went back to FNB Springs where I laid a high complaint and I received an SMS stating that a consultant with contact me within 2 (two) working days. This has affected my life badly, as I cannnot buy anything on credit. I have to buy eveything on cash, and I even lost out on job opportunities because of the judgement. I need be compensated the monies which were deducted even though the account was closed. And the monies on lawyers. If my matter is not resolved im willing to take this further. My life and that of my kids, greatly affected.
