1 reviews | Active since Jul 2015
FNB (#MABENA)
First National MABENA!!! - You just keep dissapointing !!! I am actully starting to think the problem sits with me for expecting anything better from you. #MABENA tendencies all round. 1) You give us a headache in setting up and registering a business!! YOUR SYSTEM DOESN'T WORK! - YOU STILL OWE ME THE MONEY I PAID FOR THIS SERVICES THAT I DID NOT GET #MABENA! 2) I find another way to register the company (NO THANKS TO YOU)... but then I come back to you to OPEN A BUSINESS ACCOUNT! - 3) I walk into the Thabong mall Branch - to hand in my documents and get an account number since the company I have got work with now wants to pay me...!!! GUESS WHAT - YOU JUST KEEP DISSAPPOINTING ME!!! I walk in... state my purpose and this guy (Godfrey Monareng) tells me that I need to come back with ALL OF MY DOCUMENTS AT ONCE VS Taking the ones I had to send in the mean time...#MABENA!
Final straw: I TELL THIS GUY THAT ITS FINE, BUT I NEED THE ACCOUNT NUMBER (AT THE VERY LEAST) SO I CAN GO WORK (WHICH I TOOK TIME OUT FROM TO BE THERE) - SUBMIT THE ACCOUNT NUMBER... COME BACK TOMORROW TO UNSUSPEND THE ACCOUNT - MARA NOOOOO!!!! #MABENA!!!
YOU JUST KEEP RUBBING US UP THE WRONG WAY. ITS SUCH A PITY THAT STANDARD BANK HAD TO CLOSE DOWN BRANCHES... WOULD'VE MOVED ALL 6 OF MY ACCOUNTS TO THEM IN A HEARTBEAT!!! #MABENA!!!!
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
A reply doesn't impress me.
My last post got a response and yet nothing resolved to date.
I did also get a phone call today (quick turn around time) - but ... I got a call last time too. (what like 2-3 months ago)?
Okay FNB (#Mabena) ... Please Disappoint me again #Mabena!!!
A reply doesn't impress me.
My last post got a response and yet nothing resolved to date.
I did also get a phone call today (quick turn around time) - but ... I got a call last time too. (what like 2-3 months ago)?
Okay FNB (#Mabena) ... Please Disappoint me again #Mabena!!!
Had a very very good conversation. I must give the Branch Manager at Thabong Mall a bellz...!!! well handled, respectable, explained everything clearly... Also managed to understand where I was coming from and where the gaps currently exist both within the Bank as a whole and at Branch level.
Ten Marks to you sir.
Thank you
Had a very very good conversation. I must give the Branch Manager at Thabong Mall a bellz...!!! well handled, respectable, explained everything clearly... Also managed to understand where I was coming from and where the gaps currently exist both within the Bank as a whole and at Branch level.
Ten Marks to you sir.
Thank you