TB
Tian B

1 reviews | Active since Oct 2017

06 Apr 2018, 08:55

Fnb Lotto

I have played lotto via the fnb app on 30march 2018, i still havent recieved my numbers or the results , the R60 has been deducted for the quickpick, i think this is really poor on fnb's behalf

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Apr 2018, 09:46
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***