FNB LOST MY WILL

I requested to amend my Will and submitted it at FNB Tygervalley only to be notified that its not completely signed. Which the FNB staff member failed to check nor provide copies. I later submitted the Will at the Canal Walk branch on the 30th of July, FNB staff members witnessed my Will, provided copies of the original and a Waybill number. I have since been receiving reminders to submitted a corrected Will when I have. I called the Fiduciary department and gave them the tracking number which was confirmed as received but wasn’t loaded. Someone was supposed to contact me with feedback but nothing. Nor has my email been responded to. You are failing my beneficiaries adding more RISK.