1 reviews | Active since May 2013
FNB LOST MY MONEY OVER THE FESTIVE SEASON
Money was ****** online out of my account by ********* on the 30th, on the 31st I went into the bank (Pinelands) to have those transactions reversed, I was helped by a very lethargic woman who told me that they would take 7 days, and I told her that that was ridiculous and that I needed my money. <br> I expected my money to be safe with FNB but clearly I was wrong. She then gave me a temporary card and they are charging me for that too!<br> I returned to the bank again to hear what was going on only to hear that they are going to take 14 days. I feel disgusted in the service, and I will not stand for it. I have things I need to use my money for! Which was supposed to be safe at the FNB BANK. THIS IS RIDICULOUS
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 842104.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 842104.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
