1 reviews | Active since May 2019
FNB LOST MY DEPOSIT OF R9800.00
On sunday I made 3 deposits into my loan account using the ATM at menlyn mall. 1st one 7000.00 @ 09:39 2nd one 9800.00 @ 09:42 3rd one 7000.00 @ 09:44 Now Tuesday 24th 15:30 the payment for 9800 is not reflecting. My trust in FNB is less than Zero. I into the bank in Gezina and they cant trace my payment i phone *** they cant see where my cash is gone. When my payment is late I get threatened with legal action. But now when tring to pay my loan off to avoid legal action if I cant make payments due to the corna virus> Fnb cant help me. Im told it could take up 15 working days. I could be dead in 15 days and then they will demand payment from my family. What is with this bank I get told what a great computer system they have, but that only seems true when i am at fault. How can they not know where my deposit has gone to.
On sunday I made 3 deposits into my loan account using the ATM at menlyn mall. 1st one 7000.00 @ 09:39 2nd one 9800.00 @ 09:42 3rd one 7000.00 @ 09:44
Now Tuesday 24th 15:30 the payment for 9800 is not reflecting. My trust in FNB is less than Zero. I into the bank in Gezina and they cant trace my payment i phone ********** they cant see where my cash is gone. When my payment is late I get threatened with legal action. But now when tring to pay my loan off to avoid legal action if I cant make payments due to the corna virus> Fnb cant help me. Im told it could take up 15 working days. I could be dead in 15 days and then they will demand payment from my family. What is with this bank I get told what a great computer system they have, but that only seems true when i am at fault.
How can they not know where my deposit has gone to.
On sunday I made 3 deposits into my loan account using the ATM at menlyn mall. 1st one 7000.00 @ 09:39 2nd one 9800.00 @ 09:42 3rd one 7000.00 @ 09:44
Now Tuesday 24th 15:30 the payment for 9800 is not reflecting. My trust in FNB is less than Zero. I into the bank in Gezina and they cant trace my payment i phone ********** they cant see where my cash is gone. When my payment is late I get threatened with legal action. But now when tring to pay my loan off to avoid legal action if I cant make payments due to the corna virus> Fnb cant help me. Im told it could take up 15 working days. I could be dead in 15 days and then they will demand payment from my family. What is with this bank I get told what a great computer system they have, but that only seems true when i am at fault.
How can they not know where my deposit has gone to.
The payment does not reflect on the ILP account. we dont have any trace of the funds client needs to query with the branch
They have no accountablity and Just gave me the finger
The payment does not reflect on the ILP account. we dont have any trace of the funds client needs to query with the branch
They have no accountablity and Just gave me the finger
Teller No# 8 Not sure of his name but he went above and beyound for me, out of his own he kept me informed on the status of my missing deposit. When this lockdown is over I will go thank him personaly
Thank you sir
And thank you to the FNB staff member that phoned me this morning at 07h00am to update me.
Teller No# 8 Not sure of his name but he went above and beyound for me, out of his own he kept me informed on the status of my missing deposit. When this lockdown is over I will go thank him personaly
Thank you sir
And thank you to the FNB staff member that phoned me this morning at 07h00am to update me.