FNB Loosing the plot with business account

I had a bad experience, actually 1st in my life since most of my previous businesses have had FNB business acoounts, I actually regarded it as fitting to what the needs of what my business needed. But this time, I am left speechless, I opened an account 2 weeks ago for my business, I sent the documents on Feb 14 for FICA, then my email was rejected by their server then forwarded them and changed the subject line with another email and it went through. On Wednesday, I get a notification that my business card in going to sent to the nearest branch and that its on its way, I log on my profile, I see a business account has been opened with an account number, I get excited and inform my client those getting paid on the 20th to deposit into the new account as I make a few cash deposits and took a bundled account, it works out cheaper. I went to collect my card on Monday 21st and I ask the banker that one of clients called me and said it was rejecting the deposit, he checks on the system and informs me the account is listed as new, I can just deposit cash and it will be listed as active, and that my card is active. I go deposit, at 4 different ATMS and it kept rejecting my deposit.

This morning I called FNB and was sent from one department to another, until I ran out of airtime and chatted on my FNB app, I was called back and connected to the call centre, after some time later, only get told my business account is on hold, on hold for what ? FICA, how come ? Its going through the last process, Last process ? for 9 days to do FICA check because there are lots of people opening accounts, are you serious. Really.

So you have the nerve o send me a card and get it active on an account that is inactive, I have customers paying since the 20th into an inactive account because lots of people are opening accounts, how about you hire some people, and stop giving me excuses, secondly I have opened account before and it took minutes to start using the account, today it takes more than 9 days, I recently closed my other business account to migrate to you and no1 can provide a decent explanation as to why would you send me an active card on a inactive account, do you think that people go around impressing other people with business cards that dont work, like I fail to understand how that makes sense at all and frankly very ****ed at it,

I am highly disaapointed in your service, and if this matter isnt resolved in 24 hours, please close down my account I will find another bank that knows what they are doing because clearly I dont know what happened to the FNB I used to use and the one now, but this one is loosing the plot.