NS
NIRENDRA S

1 reviews | Active since Feb 2015

10 Feb 2015, 10:07

FNB loosing the customer service experience

Takes forever to get things done with the Relationship Manager. His support staff and other personel useless. Why employ people if they cannot deliver. Wake up FNB. You will lose customers.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Feb 2015, 10:28
Official
Hello Nirendra,

Thank you for bringing this matter to our attention. We would like to apologize for the service failure.

Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 621104.

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)