FNB *****- looks after ****mers and not their clients!

I would like to express my extreme dissatisfaction and disappointment with the ***** department, I was ****med using my virtual card and I immediately reported it, cancelled my card and opened a case on the 5 July. To date after me trying to get a status update nothing has been done. But I am getting charged interest on the *****ulent amount, So FNB and the ****mers get y money, I have been a loyal customer for over 24 years and this the treatment I get. I am going to move my accounts to another bank who takes me seriously. Regards Fazana