ZP
Zandri P

1 reviews | Active since Aug 2018

27 Aug 2018, 15:58

FNB Login Errors

For 3 weeks now I cant log in to the FNB banking app or internet banking. I contacted the 4 times already and each time i get "we will escalate" Can't reset my details without getting an error and now I need to go to a branch... not my problem! FNB is useless!!! once again a waist of my time and still not sorted!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Aug 2018, 16:17
Official

Good Day Zandri Pretorius,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

Best regards,