CD
Corne D
1 reviews | Active since Jul 2025
09 Oct 2022, 06:31
FNB Locked my account - now they are unable to unlock it.
FNB has indicated that I should update details online, which I did, then they froze my account without informing me and now days after I did what was requested to unlock this account, it is still not usable.
Helpful (0)
Replies (3)0
Replies (3)CD
Corne D's updateReviewer Update
10 Oct 2022, 08:22Can someone call me?
Your call centre people are not trained in a way to sound knowledgeble about your practises.
Your call centre people are not trained in a way to sound knowledgeble about your practises.
CD
Corne D's update10 Oct 2022, 08:22
Reviewer Update
Can someone call me?
Your call centre people are not trained in a way to sound knowledgeble about your practises.
Your call centre people are not trained in a way to sound knowledgeble about your practises.
CD
Corne D's updateReviewer Update
10 Oct 2022, 09:25Thank you for that.
My question is, when will I be able to speak to someone from that department?
I submitted my documents on the 6th already, it is absolutely pathetic.
My question is, when will I be able to speak to someone from that department?
I submitted my documents on the 6th already, it is absolutely pathetic.
CD
Corne D's update10 Oct 2022, 09:25
Reviewer Update
Thank you for that.
My question is, when will I be able to speak to someone from that department?
I submitted my documents on the 6th already, it is absolutely pathetic.
My question is, when will I be able to speak to someone from that department?
I submitted my documents on the 6th already, it is absolutely pathetic.
CD
Corne D's updateReviewer Update
10 Oct 2022, 09:27When I called your customer service, they could not even find my documents.
It is like the process did not even start to resolve this.
I would also like to know why the account was locked in the first place, what communication did you submit to inform me etc.
It is like the process did not even start to resolve this.
I would also like to know why the account was locked in the first place, what communication did you submit to inform me etc.
CD
Corne D's update10 Oct 2022, 09:27
Reviewer Update
When I called your customer service, they could not even find my documents.
It is like the process did not even start to resolve this.
I would also like to know why the account was locked in the first place, what communication did you submit to inform me etc.
It is like the process did not even start to resolve this.
I would also like to know why the account was locked in the first place, what communication did you submit to inform me etc.