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gilliansinequan G

1 reviews | Active since Dec 2016

29 Mar 2018, 13:27

FNB Loans really not what I thought

Hello FNB. I have paid up a loan and then added an extra 200 that was debited today. Can I have my cash reversed. Then you say that I can't have a loan because of dishonour when I paid my loan in full before the month of taking it out it was paid up. Please help me understand this. I think as the 12 years tally up I need to find someone who wants all I have to give... FNB is really disappointing me over and over agian.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Mar 2018, 14:10
Official

Good day Gillian Robyn Sinequan,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Loans Department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

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