AS
Anwar S

1 reviews | Active since Jul 2011

21 Jun 2016, 16:33

FNB Loans dptmt delay

<p>Hi I am applying for a bond on a home in Cape Town. And through Ooba I app**** to the 4 banks. Problem is I bank with FNB. Nedbank made me a great loan offer & in the customary 5 days. I been waiting 10 days for FNB & soon I will need to choose a bond.</p>

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Jun 2016, 06:40
Official

Please accept our apologies for the disappointing experience and the unnecessary concern caused.

Thank you for taking our call earlier, as discussed we're already liaising with our Relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint is 945617.

Kind regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: ********** (option one)

AS
Anwar S's update22 Jun 2016, 13:27
Reviewer Update

Thanks Daffnie & Muhummed for following up & speeding up the process. Fnb kept my business.