SS
Seth S

1 reviews | Active since Oct 2015

30 Nov 2015, 09:39

FNB Loans Deducting despite an agreement

I have an agreement with FNB Loans to repay R1000 per month. <br> <br> Now they are deducting after I have paid them.<br> <br> I need my money to be repaid into my account.<br> <br> This is the 3rd month this bull **** has gone on with FNB loans.<br> <br> Last time they deducted 3/4 R11900 of my salary from my bank account to pay them selves, then they went in again and deducted R2300. I also paid them the agreed R1000<br> <br> This month I paid the R1000 as per agreement, then they deducted R2300 this morning. I only found out when trying to pay for my petrol. I am now left with R96.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Nov 2015, 11:37
Official
Hello SethSiyothula,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.

The reference number is 822849.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
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