AM
Asante M
1 reviews | Active since Sept 2021
10 Sept 2024, 09:10
fnb loans and CPP
took a personal loan with fnb. firstly I was not informed that I can use my own personal life cover. secondly My insurance premium is still the same even after I have settled 75% of the debt in less then 1 year. that is not fair. when I call them they keep transferring me to departments back and fourth.
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FNB (First National Bank)'s replyOfficial
10 Sept 2024, 11:15Good Day Miss Asante Mamaila
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF.
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF.
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Best regards,
FNB (First National Bank)'s reply10 Sept 2024, 11:15
Official
Good Day Miss Asante Mamaila
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF.
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF.
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Best regards,