GT
Gary T
1 reviews | Active since Jul 2019
02 Jul 2019, 12:53
FNB Loans
Second month in a row now, FNB loans has debited my account twice for the same amount even though a set arrangement was made with them. Highly frustrating also since i have been trying to contact them to resolve and literally have now been on hold for about 18m and 03seconds.
What is my next avenue of recourse????
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Replies (1)
FNB (First National Bank)'s replyOfficial
02 Jul 2019, 13:43Good day Gary Trueman,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply02 Jul 2019, 13:43
Official
Good day Gary Trueman,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***