1 reviews | Active since May 2018
fnb loans
Fnb is the most pathetic bank ever, I made a loan application over two weeks ago and I am yet to receive feedback, no consultant will assist me in the branch, I'm just put over the phone where I wait over an hour to speak to a consultant that tells me that there is nothing they can do and that I should wait. id rather be told that my application was unsuccessful so that I can take my business elsewhere than be subjected to such treatment.
Good day Daniel Daka,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Loans who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Daniel Daka,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Loans who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)