RM
Ramantsibua M

1 reviews | Active since Mar 2015

10 Feb 2017, 13:10

FNB LOAN SHARKS

<p>I am very much distubed that as an FNB customer, i can be treated this way: I upgraded my Account to Premier account, to date no one contacted me to offer me an increase on my credit card, ok maybe i am asking too much, my car is financed by NEDBANK while i am your customer, is there such a thing?? You have a nerve to offer me a loan on 28% interest, i will repeat yes 28%, so i am asking myself whats the difference between you and the loan shark?? The difference is that you are registered and they are not.</p> <p> </p> <p>People were saying FNB treats you right if you are not their customer and i believe now. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Feb 2017, 13:33
Official

Good Day

Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

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Tel number: *** (option one)