FNB Loan Department such a disappointment!

<p>I have yet to receive a call from FNB loans department call centre as to what is happening with my application.</p> <p>1. First i had to settle a loan to do a application - which i did!!</p> <p>2. Then i was told i need to wait for the money to reflect - which i did!!</p> <p>3. Then i tried applying on my FNB app for a loan and it wouldnt allow me as i had a "pending application"</p> <p>4. Then i had to call the call centre to cancel the pending application which FINALLY i had help after be moved from person to person. And i was told i need wait 24 hours to reapply - which i did!!</p> <p>5. 1 week later and i am still battling!!!!</p> <p>Everytime i am put through to a department i het shunted back and forth to a neyw person. I get told one thing and then another thing by someone else. 2 people have told me they would call me back and iv still not received a call?? I dont understand how unorganized a bank can be? </p>