FNB LOAN DEPARTMENT INCOMPETENCE AND STUPIDITY

I just had someone phone me from FNB Loans stating that I am declined a loan because of the temporary monthly loans taken out previously. I have never heard such stupidity from a bank.

IT IS VERY CLEAR THAT FNB DOES NOT WANT MY MONEY WHICH IS FOREIGN INVESTMENT

Please see my original complaint which FNB will not or more likely cannot answer.

Dear FNB Can you please explain why I am denied a personal loan? • I am a 57 yo retired South African who has for the last year and a half been receiving income from my private pension funds in Europe. This money is foreign investment money which South Africa desperately wants. • All my pensions are paid directly into my FNB account. These pensions are for life and upon my death will paid to my heirs. • I pay tax in South Africa on my pensions • I have a tax free savings account with the maximum tax free amount with FNB • I am a home owner, I have no bond on my property • I do not owe any money on credit or store cards. • I am not in overdraft. • I have also appointed FNB as the Executors for my estate, which includes my assests/investments/ private pensions in Europe and South Africa Last year 2020 FNB on my pension offered me personal loans, home loans and home improvement loans. I took out a R45,000 personal loan which I paid off/settled within 6 months. BUT FNB IN 2021 DECLINES ME FOR A PERSONAL LOAN BECAUSE I AM A PENSIONER. All my pensions are paid directly from my bank in Europe to my FNB Account, no clearing period and no Forex. Despite having to pay FNB charges on my incoming pensions, FNB still withholds my incoming pension for a few days waiting for the exchange rate to be more favourable for them. FNB does not reflect my correct income or the fact that I am a home owner on my internet banking profile. If I try and update this information on internet banking site, it rejects this. In addition I app**** to see my credit scoring which I had to pay for. According to my credit score I am average but also shows that I am outstanding money on my credit card and loan. This shows that FNB has not updated this information. All FNB can offer is incompetence and stupidity.