1 reviews | Active since Jul 2010
FNB Loan application nightmare!!!!!
Poor customer service!!!!!!!
Loan application kept giving technical errors since 26 January 2024.
Advisor after advisor after branch visits still being sent from pillar to post.
No one knows whats the problem and keep on escelating to no avail for 2 months.
Then finally on Monday 18 March 2024 a contract get confirmed and now there is a debicheck mandate issue.
How is a renowned bank so useless.
All everyone says is "we apologies for the inconvenience". The invonvenience is that it is an FNB internal issue and not of my own. What confidence does this instill??????
FNB turnaround is appalling and unacceptable!!+
When will FNB take ownership of there uselessness and sort this out??? 2 months to sort your internal issues is unacceptable.
How can a renowned bank be this useless???
No one, absolutally no feedback frim anyone.
Call centre follow ups, sent from pillar to post. Complain and no one gives a damn. Advisor confirmes call back time and just ignores their own commitment.
Maybe the ombudsman will give me answers since my bank does noy care!!!!
How can a renowned bank be this useless???
No one, absolutally no feedback frim anyone.
Call centre follow ups, sent from pillar to post. Complain and no one gives a damn. Advisor confirmes call back time and just ignores their own commitment.
Maybe the ombudsman will give me answers since my bank does noy care!!!!
My application whereby I have awaiting my debicheck mandate has been deleted. My useless advisor that has been unprofessionally *****ing with my time has dissapeared and uncontactable.
One complains via hellopeter and FNB does once again not care.
Is this what yhe bank stands for?
I gave them the benefit but will now contact the banking ombudsman NOW!!!
My application whereby I have awaiting my debicheck mandate has been deleted. My useless advisor that has been unprofessionally *****ing with my time has dissapeared and uncontactable.
One complains via hellopeter and FNB does once again not care.
Is this what yhe bank stands for?
I gave them the benefit but will now contact the banking ombudsman NOW!!!