1 reviews | Active since Sept 2011
FNB LOAN
FNB has debited my cheque account twice for the same personal loan. Please refund the extra amount back to my cheque account. 5-7 working days turn around time for a refund due to FNB's fault is not acceptable!
Good Day Sarah ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to Personal loans to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Sarah ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to Personal loans to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***