1 reviews | Active since Dec 2015
FNB Linking to PayPal Not Working
All I am trying to do is link my FNB account to PayPal. I have done everything to the letter according to FNB's website and assorted guides and yet I still get the error "Check your account at your card issuer before retrying this card." So, assuming it was my fault, I did just that. No problems on my side! In fact I have spent hours checking and rechecking. Are my cards working? Yes. Are there available funds? Yes. Have they been verified with PayPal? Yes!
So in desperation I called FNB's PayPal support and was advised that.."yes, they are aware of this error and it has been escalated to PayPal..." Should this information not have been made available to me on the banking app at that point where I have spent countless hours attempting to link to PayPal? According to FNB support, the system is broken.
Can FNB please shed some light on this issue and advise me as to what steps I need to take to get linked to PayPal? Please don't refer me the existing guides. I have done the steps a hundred times.
Please also confirm if this is indeed a general issue as I was advised by FNB support or was it just some support person's way of placating me in order to get me off the phone?
