RB
Riaan B

1 reviews | Active since Jul 2018

24 Apr 2019, 14:53

FNB likes to keep your money when you transfer it for them to do with as they please.

FNB is the worst, not user friendly bank. After being a loyal client for a very long time i will be closing my bank account with them this weekend. I made a transfer, not even such a big amount. Called for the escalation and the money was still not cleared within 2 hours and this was from FNB to FNB. When purchasing items in today's time people need to feel save. FNB when keeping payments make their customers look like ************* people. " you said you are with FNB, i am with FNB and its not reflecting is this a ****". a line i hear from FNB clients all the time. Im done with your stupid excuses. Waisting airtime, calling having to hold 15 minutes for horrible service. You charge premier fees for sub par services. No longer FNB, no longer. For any prospective clients, I advise you stay clear.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Apr 2019, 16:53
Official
 
Good Day, 
 
We would like to sincerely apologize for all the inconvenience caused. Kindly use the below reference. 
A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback. 

Kind Regards, 
Hello Peter Complaints Team 
*** (option one)