1 reviews | Active since Feb 2018
FNB Lifestyle Protection Plan a ****
I am seriously concerned about the Lifestyle Protection Plan from FNB. NO ONE in FNB has the correct contact numbers for this department - not even the SMS's that come through have the correct contact numbers on it. I believe it is a massive **** from FNB. I tried for two solid weeks to get ahold of this department to find out what's going on.
Good Day Jacqui van Z****en ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Jacqui van Z****en ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***