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Benita P
1 reviews | Active since Aug 2019
29 Jun 2020, 13:47
FNB life violating debit order mandates...
FNB Life Cover Where can I lay a formal complaint regarding the FNB Life Department... Since January they tried to debit on the 26th of each month even though every month the debit ordet bounced... I've asked the numerous times to move the debit order to the 10th of each month yet again to have the debit order go through yesterday... I've even cancelled my mandate through the FNB app and yet I'm still being billed a penalty fee for the debit order that bounced even though I've asked numerous times to move the debit order to a date when there is funds in the account....
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Benita P's updateReviewer Update
16 Jul 2020, 06:10FNB Life can still not get a hang of this... Debit order date changed to no debit order at all , I was refunded the Banking charges I had but they still can't seem to change a debit order date on a policy, since the debit order for the 10th was not even attempted... Can a manager or Supervisor of this department contact me, maybe they will be able to change a debit order date...
BP
Benita P's update16 Jul 2020, 06:10
Reviewer Update
FNB Life can still not get a hang of this... Debit order date changed to no debit order at all , I was refunded the Banking charges I had but they still can't seem to change a debit order date on a policy, since the debit order for the 10th was not even attempted... Can a manager or Supervisor of this department contact me, maybe they will be able to change a debit order date...