WB
Wayne B

1 reviews | Active since Mar 2016

05 Apr 2022, 07:01

FNB LIFE - TERRIBLE SERVICE

I have had a Cr Life Policy with FNB for 6 years, and lodged a claim during Covid - After first denying the claim, they have now reviewed the claim, and I needed to re-submit. This I did in January - I have had numerous calls from different consultants, and I am forever instructed to re-submit again, or that the claim has been forwarded to management - FNB LIFE is a joke- They should focus on their core business, as their Insurance division is absolutely appalling!!!

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Replies (1)
WB
Wayne B's update05 Apr 2022, 12:07
Reviewer Update
Good morning

I spoke to one of your friendly consultants, Lindiwe this morning, and she informed me that the claim is with management , and someone will get back to me as soon as the claim has been resolved.

Thank you for your quick response to my complaint.

Regards

Wayne Birkholtz
Cell: ***