FNB LIFE - swingle you for all you got

I don't know anymore what to do about this bank, it's like they trying to arrange my death for me and honestly I think I have now had enough. I am considering going to the Ombudsman at this point cause nothing about this bank is honest anymore. You sent me documents for my life insurance policy yet every month I'm being deducted different amounts not so long ago I was being over charged for my policy every agent I spoke to mention different amounts and now these past three months I have had three different amounts being debits for my policy. Sadly I know this won't be resolved and I know I won't be refunded the difference. Since my last complaint no-one came back to me with a final resolution.