1 reviews | Active since Nov 2013
FNB LIFE'S FUNERAL POLICIES SUCK
<p>Have 2 funeral policies with FNB Life which i have had for years. Had some trouble and Debit Order did not go off, was informed that policies lapsed after 1 payment missed. Am able to reinstate the policies by paying all due premiums but THE WAITING PERIODS start all over again. I think this is terrible as FNB Life can see that i have had the policies for many years with no hassle! Very dissapointed! Will be looking for better insurance!</p>
Good Day
Thank you for your email and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)
Good Day
Thank you for your email and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)