LM
Luther M

1 reviews | Active since Dec 2017

30 Sept 2019, 13:27

FNB LIFE PATHETIC SERVICE

I have taken a life cover with FNB, I was expecting a debit on the 26th of September, nothing went through, I have tried to contact FNB, through the chat, phone and even sending an email as of this morning but to no success.

I see here on hello peter, people complaining of similar things with their life covers on hold without them being notified, I opted to raise my issue here as I do not know where I stand at this moment.

I fear that we been sold dreams, I am here living my life thinking I am covered but the I do not have confirmation or at least paying for the cover.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Sept 2019, 13:59
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is  ***NF

Regards

 Hello Peter Complaints Team 

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