LM
Luther M
1 reviews | Active since Dec 2017
30 Sept 2019, 13:27
FNB LIFE PATHETIC SERVICE
I have taken a life cover with FNB, I was expecting a debit on the 26th of September, nothing went through, I have tried to contact FNB, through the chat, phone and even sending an email as of this morning but to no success.
I see here on hello peter, people complaining of similar things with their life covers on hold without them being notified, I opted to raise my issue here as I do not know where I stand at this moment.
I fear that we been sold dreams, I am here living my life thinking I am covered but the I do not have confirmation or at least paying for the cover.
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
30 Sept 2019, 13:59Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***
FNB (First National Bank)'s reply30 Sept 2019, 13:59
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***
