Fnb Life is the worst ever!!!

I have sent several email to change my lofe insurance. To get them to phone me to sign-up was a nightmare!! Now I am trying to decrease the amount and I stipulate EVERY SINGLE time there is only specific times I can be contacted due to my job and working one on one with staff. The call centre disregard my request every time!!! I will reverse my debit order If it is not corrected before debit order run and will log a case with the ombudsman with all my emails attached should they cancel my policy if reverse! Fnb life is the worst place to insure your life!! Dont ever go to them! I am logging a case with the ombudsman!! For heaven sake!! When I ask phone me at a certain time it os not because I look at my watch and pick a time!! My meetings is booked in advance and thbtimeslots Ibrequest is the ONLY time available! Fnb should stick to banking which they good at!! They dont give a damn fir their clients insured! What happens in the event of my death. My family won't be looked after by them obviously!