FNB Life Insurance ****mers, deducting two premiums every month

I wish there was a rating with a -0. Please don’t take a FNB Life Insurance with First National Bank. They are ****mers and ******. I took a life policy with in June with a premium of R543,41 since June they’ve been deducting twice every month until October. The most annoying thing about this debit order, it doesn’t even appear on my banking app or internet banking. I went to the branch to try and reverse it but they told me that they can’t reverse it or even cancel it in the branch. I must call the FNB life . I’ve been calling since in June, they always come with stories. Today some lady working there requested me to send her all the statements. What nonsense is that? I’m so angry and I need my money back.