CS
Crystal S

1 reviews | Active since Jul 2018

04 Jul 2018, 13:18

FNB LIFE INSURANCE

Its been two months since I have app**** for life insurance with FNB.

Started off great, had a agent from there call center contact me. Explained everything in detail and had a estimate quote done. There nurse was sent out the same week to do all the necessary and required test .

Two months later and I have heard nothing from FNB!!! Went onto my online banking and requested that they call me, to date I have heard nothing.

Pathetic!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Jul 2018, 14:48
Official

Good day Crystal Smith,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to FNB Life for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)