DB
Dehan B

1 reviews | Active since Sept 2015

06 Mar 2017, 10:52

FNB LIFE FL03FW33

<p>I have contacted FNB Life via email miltiple times and i receive reference numbers but no response from FNB life. It is impossible to get through on the call centre as it just plays the song over and over while holding. </p> <p> </p> <p>I have requested on numerous occasions for my policy to be cancelled and my money be reversed back into my account. </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Mar 2017, 10:57
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

tel number: *** (option one)