FNB Life Division Sucks

FNB Life division is pathetic, I think they look for the dumbest people they can employ... First they can't seem to change a debit date then they double debitted an account and can't seem to understand what I mean that they double debitted me since October for an account that is up to date. You can't phone in and I'm still waiting more than a week for for this to be resolved... If somebody phone you you can expect that they would hold you on the line for 8 minutes and then drop the call without getting back to you...Maybe a Hello Peter review would encourage a response...