1 reviews | Active since Mar 2020
FNB Life **************
I app**** online for a life cover for myself, it took a few days for FNB to call me back, when they did, I answered all questions honestly, which included disclosing that my daughter tested positive for COVID and then tested negative on the 27/06. I have not been tested, because I have NO symptoms and I called my GP & he won't issue a test request, as I have NO symptoms & Lancet will not do a test without a doctors referral. I want to know if ALL insurers discriminate against you even thought the COVID, 2 week period has passed a while ago, my daughter has tested negative and I have NOT shown ANY symptoms??? I had a call from FNB this morning to rate the service received last week, after I asked these very same questions, the consultant promised to get a manager to call me back by 12h00 today, clearly no one has bothered! hence my complaint now. I want to know how does FNB Life justify wasting test cases for life cover? stupid thing is, the life cover is to cover my debt with FNB! Shocking and very disappointing, from a Bank that asks 'How Can We Help You' ???
